Our company pays attention to the quality of the products it sends and is not responsible for any defects in the products it makes available to its customers.
The customer has the right to return or exchange the product in the event that:
• It’s defective
• The wrong product from the one ordered has been sent.

In all the above cases, the customer can change or return the product following the procedure mentioned in the paragraph “Change or return products” and with the necessary condition:
• The product must not have been removed from its original packaging, including accessories, labels, etc
• Be in exactly the same condition as when purchased. That is, new, unworn, unwashed, unused

Exchange products are dispatched only after the returned products have been received and subjected to quality control. Refunds are made within 7 working days.

Shipping method and delivery costs in case of product change – return.
• In case of incorrect product shipment, the shipping costs are borne by our company.
• In the case of a product change, the shipping costs are borne by our company.
• In the event that the product for exchange or return does not meet the above-mentioned conditions of the paragraph “Exchange-return of products”, the parcel will be returned to its sender at the sender’s expense.
• The delivery costs of products that are returned entirely without change are borne by the customer. For this reason we advise you:
• Use a recognized postal service to return or exchange your purchase.
• Pack the product in a larger box carefully to protect it during shipping.
• In no case is our company responsible for the loss, delay, theft or mishandling of the parcel sent by the customer for a product exchange-return.
• Under no circumstances is the receipt of a return or exchange of a product accepted by cash on delivery to our company.
• All products must be sent to our company headquarters.