Shipping Methods
Shipments – deliveries are made throughout Greece in the following ways:
• By Courier Company
Transport 0-2 kg: €4.0
Transport over 2 kg: +€1.0/kg
For payment by cash on delivery the cost is +3.0 €
- Receipt of the products from our headquarters.
114 Sofoklis Venizelou, Chalandri
All products are carefully checked, counted and packed so that you receive them in perfect condition.
In any case, before processing your order, you will know the exact amount of shipping costs.
For additional information or clarifications do not hesitate to contact us.
For Cyprus and European countries please contact us!
Prices of the products sold.
Our guest prices are shown inclusive of 24% VAT and are subject to change at any time without notice. The listed prices do not include shipping costs
Issue of document.
Your order must be accompanied by a retail receipt
Cancellation of order.
Our company offers you the possibility to cancel an order that has already been registered. This can be done in the following ways:
• By sending an email to info@reveuses.gr with the subject “Cancellation of order” and filling in the order number.
• By phone at 2106724447.
Cancellation of an order can be done within 24 hours. After the above time point, no cancellation will be accepted.
Exchange – return of products.
Our company does everything it can to ensure the customer’s complete satisfaction with his purchase.
Change-return conditions
Our company pays attention to the quality of the products it sends and is not responsible for any defects in the products it makes available to its customers.
The customer has the right to return or exchange the product in the event that:
• It’s defective
• The wrong product from the one ordered has been sent.
In all the above cases, the customer can change or return the product following the procedure mentioned in the paragraph “Change or return products” and with the necessary condition:
• The product must not have been removed from its original packaging, including accessories, labels, etc
• Be in exactly the same condition as when purchased. That is, new, unworn, unwashed, unused
Exchange products are dispatched only after the returned products have been received and subjected to quality control. Refunds are made within 7 working days.
Shipping method and delivery costs in case of change – return of products.
• In case of incorrect product shipment, the shipping costs are borne by our company.
• In the case of a product change, the shipping costs are borne by our company.
• In the event that the product for exchange or return does not meet the above-mentioned conditions of the paragraph “Exchange-return of products”, the parcel will be returned to its sender at the sender’s expense.
• The delivery costs of products that are returned entirely without change are borne by the customer. For this reason we advise you:
• Use a recognized postal service to return or exchange your purchase.
• Pack the product in a larger box carefully to protect it during shipping.
• In no case is our company responsible for the loss, delay, theft or mishandling of the parcel sent by the customer for a product exchange-return.
• Under no circumstances is the receipt of a return or exchange of a product accepted by cash on delivery to our company.
• All products must be sent to our company headquarters.